Authenticity and negative reviews on Google

Authenticity and negative reviews on Google. This article looks at building authenticity and negative reviews on Google. Online reviews or electronic word-of-mouth, impact consumers attitudes and their buying decisions. Electronic word-of-mouth can make or destroy a business. Therefore, they should be handled properly. This post explores how small businesses can build authenticity by embracing and… Continue reading Authenticity and negative reviews on Google

Google my business happy customers

Google My Business happy customers. Learn how to delight your customers using Google My Business (GMB). Google My Business is a useful tool for customer engagement. This article looks at ways small businesses can use this free tool to delight their customers. It takes a customer-driven business to delight customers. A customer- driven business is one that… Continue reading Google my business happy customers

Google my business guide for small business owners in Nigeria

Google My Business Guide for small business owners in Nigeria. This article is a Google My Business step-by-step guide (with pictures) for small business owners in Nigeria. It serves as a guide to help small businesses set up their own Google My Business listing and for optimizing your listing for local searches.   One of… Continue reading Google my business guide for small business owners in Nigeria